Processes & Procedures
To have the best Mail Services experience all residential students should follow the processes & procedures below.
- Locker access is available at Belmont Mail Services 24 hours per day via your student access card.
- Most mail and packages will be available through the locker system for 72 hours after your first notification.
- Notifications will be sent with locker information and a unique access code to your campus email (bruins.belmont.edu) account.
- After 48 hours, your items will be moved to holding and available during business hours at the pickup window.
- An additional notification will be sent if your item is moved from a locker to holding or vice versa. Please check your bruin.belmont.edu account often for the most accurate information.
- All unclaimed items will be returned to sender after 14 days. Unfortunately mail services does not have room for long term storage.
- Incomplete addresses (missing Bruin Mail Code) will result in delivery delays and possible return to sender activity.
A couple of additional items to make your experience the best possible.
- Please use your unique Bruin Mail Code and address all items as follows
Name, Bruin Mail Code
(Bruiser the Bruin, 11111111)
Belmont University
1900 Belmont Boulevard
Nashville, TN 37212
- If you have forgotten your Bruin Mail Code, here is how you find it:
- Log into MyBelmont.
- Select the Housing icon from the left-hand menu to access the Housing portal.
- From your Housing portal home page, scroll down to "My Info" and your mail code will be displayed.
Your Bruin Mail Code will be listed here. Your code will remain the same during your time as a campus resident!
- Please do not send anything of value (Gift Cards, Cash, Personal Checks) in first class US Mail.
- Also note that the USPS is experiencing delivery issues with large and brightly colored greeting card envelopes.
Missing a Package?
If a package courier (i.e. Amazon, FedEx, UPS) has indicated your package has been delivered, it may take up to an additional 24 hours for Belmont Mail Services to check-in all packages. A package is not considered lost or missing until after 24 hours of the time it was delivered to the Mail Center.
CLICK HERE to report a missing package.
If you have questions or concerns, please visit Mail Services website at www.belmont.edu/mail-services, email mailservices@belmont.edu or call 615-460-6636.
Thank you and have a great semester!