Processes & Procedures
To have the best Mail Services experience all residential students should follow the processes & procedures below.
- Locker access is available at Belmont Mail Services 24 hours per day via your student access card.
- Most mail and packages will be available through the locker system for 72 hours after your first notification.
- Notifications will be sent with locker information and a unique access code to your campus email (bruins.belmont.edu) account.
- After 48 hours, your items will be moved to holding and available during business hours at the pickup window.
- An additional notification will be sent if your item is moved from a locker to holding or vice versa. Please check your bruin.belmont.edu account often for the most accurate information.
- All unclaimed items will be returned to sender after 14 days. Unfortunately mail services does not have room for long term storage.
- Incomplete addresses (missing Bruin Mail Code) will result in delivery delays and possible return to sender activity.
A couple of additional items to make your experience the best possible.
- Please use your unique Bruin Mail Code and address all items as follows
Name, Bruin Mail Code
(Bruiser the Bruin, 11111111)
Belmont University
1900 Belmont Boulevard
Nashville, TN 37212
- If you have forgotten your Bruin Mail Code, here is how you find it:
- Log into MyBelmont.
- Select the Housing icon from the left-hand menu to access the Housing portal.
- From your Housing portal, select “Contact Information & Bruin Mail Code” from the left-hand menu, then select “My Info” from the submenu.
Your Bruin Mail Code will be listed here. Your code will remain the same during your time as a campus resident!
- Please do not send anything of value (Gift Cards, Cash, Personal Checks) in first class US Mail.
- Also note that the USPS is experiencing delivery issues with large and brightly colored greeting card envelopes.
Missing a Package?
If a package courier (i.e. Amazon, FedEx, UPS) has indicated your package has been delivered, it may take up to an additional 24 hours for Belmont Mail Services to check-in all packages. A package is not considered lost or missing until after 24 hours of the time it was delivered to the Mail Center.
CLICK HERE to report a missing package.
If you have questions or concerns, please visit Mail Services website at www.belmont.edu/mail-services, email mailservices@belmont.edu or call 615-460-6636.
Thank you and have a great semester!