User Services strives to provide knowledgeable, responsive, integrated, and creative desktop computing solutions through clear concise communication and service, thus instilling customer confidence and satisfaction from the Belmont community.
Services for the campus
User Services provides desktop support to Belmont faculty, staff and student lab computers. User Services configures and repairs PCs that communicate though the University network, and provides software to the end user community through Microsoft’s volume-purchase software licenses agreements. We strive to provide excellent customer service to the Belmont faculty and staff as they serve the needs of the students attending the university. The User Services technical staff performs troubleshooting and repair on campus PCs and printers and offers Microsoft software support and training. The User Services purchasing agent facilitates purchasing PCs, printers, scanners, and software purchases for the university. As part of the university’s annual computer rotation cycle, we will replace out of warranty computers with new computers on a revolving four year cycle.
It is our commitment to continue to provide the campus with the most up-to-date computer hardware and software while diligently meeting the desktop computing needs of the campus as a whole.