Social work administration often requires knowledge about social policy and the delivery of social services, vision for future planning, an understanding of human behavior, and commitment to social work ethics and values.
An administrator’s role may include policy formulation, program design and implementation, budget development, operations management, personnel direction and supervision, fund development and resource allocation, public relations, marketing, and evaluation.
Day-to-day tasks include goal setting, resource acquisition, problem solving, negotiation, team and coalition building, information management, assessment, and quality control.
Social workers are often promoted into administration from direct practice. Increasingly, however, agencies look for an administration background and technical management abilities. The capacity to work with and motivate others is the key to success as a social work administrator, as are creative thinking and leadership.
• Family service agencies
• Child welfare departments
• Social service agencies
• School pupil personnel departments
• Area agencies on aging
• State mental health departments
• Employee assistance programs
• Probation departments
• Hospitals and home health care agencies
• Public welfare agencies
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