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Karen York

Karen York

Instructor of ManagementKaren York


  • M.A.   Chapman University,  Orange, CA,  Organizational Leadership
  • B.S.   Tennessee Temple University,  Chattanooga, TN,  Secondary Education
  • Certified Clinical Health Coach,  Iowa Chronic Care Consortium (2014)
  • Certified Examiner - Tennessee Center for Performance Excellence (TNCPE) (2010)
  • Lean Healthcare Management, 2010 (2010), Belmont University, Nashville, TN.
  • Certificate in Human Resources, 2001 (2001), Chapman University, Orange, CA.
  • Certified Professional in Healthcare Quality (CPHQ)
  • Certified Professional in Medical Services Management (CPMSM)


  • Centers of Excellence Consultant - TransforMED
  • Medical Practice Consultant – Amerigroup Community Care
  • VP, Organizational Excellence & Mission Officer,  Alive Hospice
  • Chief Compliance Officer Director of Performance Improvement,  Alive Hospice
  • Chief Compliance Officer, Oversight, Alive Hospice
  • Manager, Risk/Quality Management/Medical Staff Services, Victor Valley Community Hospital
  • Quality Analyst / Medical Staff Coordinator, San Antonio Community Hospital
  • Quality Management Assistant, AMI San Dimas Community Hospital
  • Healthcare Consultant

Mrs. Karen York is the MGT 6240 - Healthcare Quality Improvement course instructor for The Massey Graduate School of Business' Healthcare MBA program.  Prior to joining Belmont, Karen served in several roles from VP of Organizational Excellence to Chief Compliance Officer where she was responsible for compliance, performance improvement training, and organizational culture. She assisted primary care providers to redesign their practices to become Patient Centered Medical Homes (PCMH). Karen accessed and evaluated the organization for processes and outcomes that supported the continuous pursuit of organizational excellence.  As a healthcare consultant, Karen enabled healthcare organizations to develop programs as well as systems and processes to increase value and achieve quality outcomes.

With Karen's level of expertise, her experiences and insights are a valuable resource for Massey's Healthcare MBA students.