LEAN Six Sigma Black Belt:
Cross-Functional Improvement Analysis I & II
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The Scarlett Leadership Institute has partnered with Quadrant One Group to present a unique Six Sigma program featuring compressed classroom time and maximum one-on-one coaching time. The two Cross-Functional Analysis courses build upon Continuous Improvement Analysis, focusing on advanced topics including creating survey instruments to measure customer satisfaction, advanced statistical process control, measurement system evaluation, regression, normal theory, and most importantly Applied Cause and Effect Analysis (ACETM). This course is a must for change agents, process engineers, and managers of all kinds who want to dramatically improve the efficiency of their business.
OVERVIEW
- Identify and execute LSS/ACETM projects with a high return on investment
- Improve profit margins and customer service
- Excel at tactical results-oriented activities
- Improve management reports through better data capture and analysis techniques
- Resolve chronic and high-impact issues in reduced time frames
- Control and sustain improvements
- Execute and present real-world projects and case studies with confidence
- Earn 6 hours graduate credit
ABOUT THE INSTRUCTOR
Susan Jeffries is a 20+ year veteran of process improvement methodologies. Ms. Jeffries' strongest attribute is that she is a Six Sigma practitioner and brings overall business acumen to the classroom. She has completed 100+ Six Sigma projects in both service industries and manufacturing where 90% of the projects used Applied Cause and Effect Analysis (ACETM) and achieved breakthrough results in increasing revenue, reducing costs and improving customer and employee satisfaction. Her clients include BellSouth, NuVox Communications, Shop at Home TV Network, First Trust Bank, Jackson Madison County General Hospital, HCA, Vanderbilt Childrens Hospital, 101st Airborne, TRW, Centennial Hospital, and Army Corps of Engineers.
Black Belt Course I: Cross-Functional Analysis 1
- October 6-7, 2009
- November 3-4, 2009
- December 1-2, 2009
Black Belt Course II: Cross-Functional Analysis 2
- January 19-20, 2010
- February 23-24, 2010
- March 23, 2010
PROGRAM DETAILS
Program Cost: $8,400 for the entire Black Belt Certification Program
- Black Belt Certification Course I (Green Belt Certification) - $4,200
- Black Belt Certification Course II - $4,200
