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About the Action Line



About the Action Line

Because our work occasionally takes us away from our offices and we value the importance of quality customer service, ACIT provides an Action Line to facilitate emergency requests from users.

What is the Action Line?
It is a way to expedite receiving answers to urgent Administrative Computing or Instructional Technology oriented questions.

What if my question isn't urgent?
Consider reviewing our web site, particularly our  blog to find out if your question is answered in one of those places.  If it isn't, then send us a note

How do I access the Action Line?
For Administrative Computing questions, dial into Belmont's voice mail system at 460-5400.  When the line is answered enter the numbers 1791

For Instructional Technology questions, dial into Belmont's voice mail system at 460-5400.  When the line is answered enter the numbers 1880

What can I expect from the Action Line?
Expect your call to be returned promptly.  Here's how it works.  You'll hear a greeting that confirms you've reached the Action Line and you will be prompted to leave a message.  Be sure to leave your name, a brief description of your issue and a phone number where you can be reached.

When is the Action Line monitored?
During Belmont's regular business hours of 8:00 AM until 4:30 PM, Monday through Friday, excluding all university-observed holidays.



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